Summary:

Recreation Facilities provide all citizens the opportunity to participate in recreation activities in a welcoming, clean, safe, and inclusive space.  

Role:

Reporting to an onsite supervisor/coordinator, the Cashier is the first point of contact at City of London facilities. This casual position works as part of a team in a public facing fast paced environment processing transactions including admissions, passes and merchandise while providing exceptional customer service in response to guest inquiries, concerns, and complaints. 

Job Responsibilities

• Provide customer service to City of London patrons who attend programs and/or use facility including answering the phone, greeting customers, looking up information on applicable system, and providing directions.  
• Ensure front desk is neat, clean, and fully stocked at all times.  
• Accountable for all point-of-sale transactions and completing daily balancing including associated paperwork in compliance with the Corporate Cash Handling Procedure.  
• Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.  
• Demonstrate commitment and adherence to Health and Safety legislation and programs; actively promote a culture of safety. 
• Perform other tasks as assigned. 

Qualifications:

• Cash handling and balancing experience is preferred.  
• Vulnerable Sector Police Check (VSPC) (prior to the start of employment) 
• Current Standard First Aid Certificate (prior to the start of employment) 
   

Skills and Abilities:

• Ability to demonstrate interpersonal and customer service skills.  
• Ability to use Microsoft Office including word and excel. 
• Ability to use point of sale computer systems.  
• Ability to work independently and as a member of a team. 
• Excellent oral and written communication skills.  
• High level of comfort in fast paced public facing environments.  
• Second language is an asset (please indicate on resume).

Other Information:

Wage: $16.55 - $17.00/hour

Employment Term: April 1 to December 15, 2024. *Duration and hours may vary depending on length of operational season and daily weather conditions.